Sapphire Pawnbrokers

Frequently Asked Questions

Welcome to our FAQ’s page, your go-to resource for frequently asked questions about our Sapphire Pawnbrokers. Here, we have gathered essential information and answers to address any queries you may have.

At Sapphire Pawnbrokers, we understand that staying well-informed is crucial. That’s why we have created this comprehensive FAQ’s page to provide you with accurate and up-to-date responses to commonly asked questions. Whether you’re a new visitor or a returning customer, we aim to ensure that you have a seamless experience by addressing any uncertainties you may have.

Our FAQ’s page covers a wide range of topics relevant to pawnbroking ensuring that you find the answers you’re looking for. We have you covered from product details and usage instructions to shipping and returns policies. We have structured the information in a user-friendly format, making it easy for you to find the specific answers you need.

Our FAQ’s page covers a wide range of topics relevant to Pawnbroking ensuring that you find the answers you’re looking for. We have structured the information in a user-friendly format, making it easy for you to find the specific answers you need.

Pawnbroking

We can lend against lots of Items such as Gold, Jewellery, Handbags, Coins, Watches and Diamonds.

We offer loans starting from £50 – £100,000

Sapphire Pawnbrokers do not carry out Credit Checks

If you wish to repay your Loan early and redeem your items this can be done at any time during your loan contract, with only the interest which has been accrued at the time of redeeming the items payable.

As a new customer we require two forms of identification

Photo ID such as a passport or driver’s licence

Proof of address such as bank statement or utility bill less than 3 months old

At the end of your Loan term there may be an opportunity to renew your loan if needed. Interest that has been accrued will need to be paid off first.

At Sapphire we will always strive to make sure you are able to redeem your items at the end of your loan term. If the items are not redeemed and a loan is not renewed we will give you 14 days’ notice of intention to sell and if there is a surplus after debt and costs of sale we will notify you and you will be able to collect the surplus.

Gold

The price of gold changes all the time, and we aim to offer you the most competitive price for your gold at that time.

We will buy a range of gold, white gold, silver and platinum jewellery, watches, gold bars and coins.

Use our booking tool to make an appointment at our central Manchester Premises or just walk in. Bring your valuables along and our knowledgeable team, and we’ll give you an estimation on the spot, which is fair and competitive. If you’re happy, you walk away with cash or Bank Transfer

Book your appointment

We’re available 6 days a week.

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Why choose us?

We lend against the value of your item, not your credit score! We will ask you how much you need to borrow, examine your items and decide how much we could lend you with your item as security.

Pop into our Manchester Central store with your items to get a valuation within 30 minutes and walk away with cash!

Opening Hours

Monday – Friday: 9.00am – 5.30pm

Saturday: 9.30am – 2.30pm

Sunday: CLOSED

Complaints

Complaints Procedure

Contact the Financial Ombusdman

If you feel we have been unable to address your complaint satisfactorily then you can contact the Financial Ombudsmen.

By phone:

033 123 9123

In Writing:

The Financial Ombudsman Service
Exchange Tower
London
E14 9SR

By Email:

[email protected]

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